Delivery
Orders are processed through the shop and large products such as boats or trailers require coordinated delivery instead of standard parcel logic.
Delivery timeOrder processingDelivery costsLarge-product deliveryAdditional chargesDelay handling
Returns
The return policy separates standard products from items that cannot be returned after custom work, special installation or use-specific preparation.
Return conditionsProducts excluded from returnReturn procedureReturn shipping costs
Refunds and problems
Refund handling and incorrectly delivered or defective products are treated as separate support cases.
RefundsDefective productsIncorrectly delivered products